Personalized Dominoes & Custom Domino Sets Cases,  Family Reunion T-shirts, Memorabilia, shirt designs ,  Engraved Family Tree Gifts & Prints
 www.familytreepaintings.com  
 Terms & Policies
 
All family tree print orders submitted to CcYoung Designs, www.familytreepaintings.com will remain  confidential and private.   Any and all information sent including:  family information, names, dates, and  photo images, etc. will remain private and will be used solely for the purpose of designing the order requested by each customer.

Therefore, any and all information will not be revealed, sold, or distributed in any other format to any other source without the written consent of the customer.   This applies to other family members as well.     For instance, should other family members request a copy of a print made by another member of the family.   The owner of the print (our customer) must provide written consent for another family member to purchase reprints.    

From time to time, CcYoung Designs, www.familytreepaintings.com, may request written permission to use an order for sampling purposes to be  included on our website sample pages and in other advertising materials such as catalogs, brochures, etc.    However, each customer is the owner of their print and is under no obligation to grant  us permission to do so.    
Click on any Item in the table to take you directly to that information.
 Privacy Policy
Your privacy is important to us.    We want to ensure you that the information gathered from you during our services to you are used only for the purpose for which you have provided the information.    We will not sell, rent, lease, or share your information with any third parties, except as necessary for the purpose for which you provided the information.
We will collect personal information from you including your name, billing address, shipping address, phone number, email address, credit card details, and other personal information as it pertains to your order.   This may include third party information as it applies to your order and billing information.
We use the personal information you provide as necessary to fulfill your order or to provide the materials you have requested.  This includes, but is not limited to:  providing some of your personal information and information about your order to shipping carriers that will deliver your order or other materials, vendors involved in the production of your order or materials, as well as payment processors and other third party service providers.
Any information or image that we may request to display on our website for viewing will be done with the express written consent from you as a customer.  Any testimonials that you provide are listed with your consent prior to posting to our website links.  
Should you have other questions or concerns about our privacy policy, please send us an email to info@familytreepaintings.com or contact us at 1-877-648-7779 toll free.
 Terms of Sale
All orders are reviewed and subject to acceptance by CcYoung Designs.   
ALL sales are final and there is no warranty.  CcYoung Designs retains ownership of all digitized files and original art except where noted.   Customer responsiblities and proof requirements are outlined below.  Please review all items under Terms of Sale.
Tshirt & Apparel Orders: Colors and sizes may be discontinued and updated at anytime.     As well as at any given time, a color or size may not always be available from our warehouses.   You will be contacted if an item is discontinued or temporarily out of stock.   
Please allow for a 5% error for any printed item.  This may or may not occur, however, we cannot guarantee that each printed item will be perfect due to placement and allowance for imperfections during printing.   We will do our best to ensure that your order is done with the uptmost quality and perfection, but we cannot guarantee this for all pieces printed.  
*****NOTE*****If exact number of printed apparel items is needed, we recommend ordering more than you need to allow for this, should this occur.    Final order quantities cannot be guaranteed as a result.

Memorabilia Orders:    Certain products and color selection may be discontinued and updated at anytime from manufacturers as well as be temporarily out of stock.   You will be contacted if an item is discontinued or temporarily out of stock.      
Please allow for a 5% overrun or underrun on memorabilia orders for printed items.  This does not apply to all memorabilia items, but there is a chance that you will receive 5% more or less of any specific printed item.  This may or may not occur, however, we cannot guarantee that each printed item will be perfect due to placement and allowance for imperfections during printing.   We will do our best to ensure that your order is done with the uptmost quality and perfection, but we cannot guarantee this for all pieces printed.  
*****NOTE*****If exact number of printed items is needed, we recommend ordering more than you need to allow for this, should this occur.    Final order quantities cannot be guaranteed as a result.
Order Confirmation Form:     Due to the nature of this business, providing customized design and products for your event varies from one customer to another.  For all products that require customized design, an order confirmation form is necessary.   We make it easy to review and ensure that  your order is 100% correct PRIOR to placing the order into production.   This form will provide peace of mind for you, knowing that we have communicated all details of your order correctly.   (There are a few products such as dominoes for example, that do not require this form as there are standard design options that are limited.)   
This form will include your billing and shipping address, date needed by, details of your order such as item color, imprint color, shirt sizes and quantities as well as show the proof(s) that will be included for your order.  Any other details will be included on this form as well.
The customer will receive the Order Confirmation Form AND proofs as attachments by email BEFORE any product ordered is completed.    The customer will be required to sign on the form, provide full payment, and send it back to us by fax or email if they have determined that all information is correct.  Otherwise, the customer will have the ability to make changes or revisions to the details of your order as well as any proofs ---prior to placing your order into production.  We will make any revisions necessary and resend this form to customers until all information is correct.
Once you faxed or emailed this form back to us, you as the customer are stating that all information is correct "AS IS" and is ready to be placed into production.  
We are not liable for ANY mistakes not caught prior to sending this form back.  Therefore, the customer will be responsible for any reprints and hold all liability for any errors once the form has been sent back to us.
Proofs:    All proofs are meant to show you a "general idea" of what your product will look like when completed.  However, all proofs are not a guarantee or exact match of color tones and size.    We cannot duplicate imprint colors or background colors to be exact because we cannot control the tones and colors that your monitors and printers will present to you as there are variations from one piece of equipment to another.  Therefore, proofs are only meant to give you a general idea of color combinations.  Your actual finished product may vary in color tones.   This is to be expected and must be understood.   
Errors:    All proofs are the responsibility of the "customer".  It is the customer's responsibility to review the proofs that are sent by email and make any changes necessary BEFORE we process your order and place it into production.   This includes the review and correction by the customer of the PROOFS and ORDER CONFIRMATION FORM and all information therein provided on the proof and order confirmation form, including but not limited to, graphic images, photo images, spelling for all names, cities, states, places, images, dates, scriptures etc, colors, quantities, etc. etc...........and any other details included on the proofs and order confirmation form.  The customer will be responsible for communicating with us to make any corrections or changes as necessary.
CcYoung Designs is only responsible for providing the customer with the products and services described on the confirmation forms "AS IS" and is not responsible for any changes, additions, or mistakes not corrected on the form or corrected on the proof.  Customer errors not caught until after the order has been completed can be reprinted at the customer's expense.  If CcYoung Designs is responsible for any error, we will gladly correct your order at no expense.  

 T-Shirt Money-Back Guarantee
If any customer is NOT fully satisfied with the quality of the t-shirts upon receipt, you may RETURN THE FULL SHIPMENT  back to us within 10 days of receipt of your t-shirts.  Upon receipt of your t-shirts and ensuring that the order has been returned IN FULL, we will provide you a 100% Full Money Back Return.   CONDITIONS apply to this rule:   All t-shirts must be contained in the original packaging.  All t-shirts MUST be returned without any quantity missing that was shipped to you.   All shirts must not have been worn or washed or damaged.   If any shirts have been washed, worn, damaged, or are missing from your shipment, you will NOT receive the 100% money back guarantee.    All conditions must be met for a Full Return.    Shirts may not be worn at an event and then returned under any circumstances.   Again, if you are not satisfied and all conditions are met for returning the merchandise to us, we will be glad to provide a full refund.

 Copyright / Trademark Use
WARNING:     We do not accept liability for copyright or trademark infringement on designs submitted by you and manufactured by you.  All items will be designed and made to your requests.    If you submit a design that has a copyright or trademarked, you are stating that you own the design or have the written permission to have that design completed by us at your request.   Therefore, you should not submit any artwork that you do not have written permission to use from the copyright owners for that logo or design.  
All other brands, logos, and product names are trademarks or registered trademarks of their respective owners and do not reflect an endorsement of CcYoung Desigs or familyreunionshirtsandmore.com.


 Payment Policy

All products and services ordered are reviewed and approved prior to placing the order into production.  For all products that require custom design and approval of proof, there will be a confirmation form sent for approval along with total billing for your approval PRIOR to placing the order into production.   Full payment is required to be made during the final order confirmation and approval process for custom orders and during the initial order process for standard orders that do not require approval of proof.

Payment is accepted in the form of personal check (with a 15 day hold until the check clears), money order, cashiers check, credit card by Visa or Mastercard.  For all credit card information received, we will require that your full name, billing address, along with number, expiration date, and 3 digit security code numbers in order to complete the billing information required.

Once full payment has been received, the order will be placed into production and completed.

Sales Tax applies to TEXAS RESIDENTS only.


 Shipping

All orders shipped from our local facilities will be shipped UPS Ground Service.   Any orders shipped from our third party subcontractors will be shipped the best way according to their shipping terms.   This includes any shipping carriers, including but not limited to; UPS, FEDEX, or USPS.

FREE SHIPPING is available on most products but NOT ALL products shown, depending on the product.  FREE SHIPPING will apply ONLY to those quantities and prices shown for that particular product.  If shipping is required for a product, it will be stated for that product.  

FREE SHIPPING applies ONLY to the 48 Contiguous states within the United States.  We do not ship outside of the United States.

Customers that request  RUSH ORDERS will be subject to the Shipping Rush Charges as well as RUSH SERVICE charges that MAY apply to the product they are ordering.  Otherwise, many products that offer FREE shipping will be sent Ground services to meet the IN HANDS date of request.

****Note****Once the order is in transit, we are not responsibile for any damage that may be occur or package not being delivered on time.  We are not liable for any missed deadlines that occur due to shipment being lost, mishandled or late due to problems with UPS that may occur.  Should any damage occur during your shipment, please retain all materials and packinging AS IS.   

 Returned / Refused Items

Custom Imprinted items are NOT returnable or refundable for credit unless there has been a factory error that  has occurred that does not meet the order requirements.    CcYoung Designs must be notified immediately if a shipment is refused or returned for any reason.    All returns must be authorized.   No unauthorized return shipment will be accepted.  Customer will be invoiced for freight charges incurred for unauthorized return shipments.

CcYoung Designs is only responsible for providing the customer with the products and services described on the confirmation forms "AS IS" and is not responsible for any changes, additions, or mistakes not corrected on the form or corrected on the proof.  Customer errors not caught until after the order has been completed can be reprinted at the customer's expense.  If CcYoung Designs is responsible for any error, we will gladly correct your order at no expense.


 Production Time
Production Time will vary depending on product ordered and the complexity of the order.    Normal production time will be stated per product item, however, we do not guarantee production times during busy seasons.  There are times that normal production will be running behind due to the high volume of orders.  This may occur at any time.  All orders will be required to give us an "IN HANDS DATE"  so that we can plan production time accordingly.   
It is important to note that production time starts  AFTER you have received and reviewed the PROOF of design that we have completed for your order.   The design period of your order may incur extra time that will vary depending on the complexity of your design request.  Your logo or imprint design time is NOT included in normal production time, this is extra time PRIOR to placing the order into production.  This time may vary from 1 day to ??? depending on the product ordered.   Therefore, production time only includes the actual completion and/or printing time of the product(s) ordered.  This DOES NOT include shipping time.
All orders received will be reviewed to ensure that we can meet the "IN HANDS DATE".  If we are unable to complete the order, the customer will be notified immediately upon receipt of the order.   Shipping time will be based on ground shipping unless a RUSH ORDER is requested.  (See Rush Orders for details)
There are several products that have a FREE 24-hour service option available.  These products will be noted.
***NOTE****Regardless of product ordered, normal production time works ONLY if the customer is available by email or phone in the event we have questions or concerns regarding the order.   This is also based on the notion that a customer will respond promptly to emails or phone calls with approval of proof(s) or changes to any proof(s) or details of an order within a reasonable time limit that is in direct relation to the IN HANDS DATE that is requested.     Therefore, normal production times only work with timely communication between the customer and CcYoung Designs.    

 Rush Orders
There are several products available that can be ordered with RUSH requests within a reasonable time limit as well as several products available for FREE 24 hour service.   If we are able to complete your order under the normal turnaround time as scheduled, rush charges will not apply.
Otherwise, any item(s) ordered with an IN HANDS DATE that is under normal production turnaround time, will incur additional costs in SHIPPING and/or RUSH SERVICES depending on the product ordered.   Note, some items require RUSH SERVICE CHARGES as well as EXPRESS SHIPPING charges.
All product production times will vary depending on items ordered, therefore each RUSH ORDER received will be reviewed and approved to determine if we are able to meet the customer needs.   All customers will be provided a QUOTE for RUSH SERVICES including S&H and require preapproval by the customer prior to placing any order into production.    

 Terms of Use
Welcome to our website.  By using our site, you are agreeing to comply with our terms of use and policies as therein stated.   You agree to the terms and conditions outlined in this Terms of Use Agreement with respect to our site.  If you do not agree to these terms, you should not use this site.
Copyright:
All content, graphics, design, and other materials on this site are protected under applicable copyrights, trademarks, intellectual property rights, and other proprietary rights.  The duplication, selling, transferring, printing, copying, redistribution,  renting, leasing or transmittal by any other means of any designs or other materials, pages, that pertain to our site are strictly prohibited.    Use of any images to create compilations or derivative works from any images of this site are strictly prohibited.
All other brands, logos, and product names are trademarks or registered trademarks of their respective owners and do not reflect an endorsement of CcYoung Designs or familyreunionshirtsandmore.com.  
You agree that any access, use, or print out of this site is strictly for the purpose of internal, personal, and non-commercial purposes.  You may not use any print out or any part of this site in matters of arbitration or litigation matters under any circumstances for any reason.
Solicitation:
Any use of this site for the purpose of solicitation is prohibited.  You may not use this site for the purpose of transmitting unsolicited commercial email, email that makes use of invalid domain names, or other means of deceptive advertising, unsolicited telephone calls or facsimile transmissions, or in any manner that violates any state or federal law regulating email, facsimile or telephone solicitation, export the site or any portion thereof in violation of the export control laws or regulations of the United States.
Downloads:
Any forms or catalog pages that are downloadable files from our website such as templates, order forms, catalog pages, and other files are only available for personal one-time use for non-commercial purposes, without any right to distribute, license or re-license.   
Linking to Site:
We welcome your links to our site and will review reciprocal links request as needed.  However, we do not engage in the posting of sites that are engaged in any obscure, pornagraphic or illegal activity, or any other site deemed to be distasteful in relationship to our marketing business.  Should any activity be noted, we will immediately remove the link from our site.  Should anyone find this activity on our site, we request to be notified as we may be unaware of this activity.  
Site Errors, Changes or Updates:
Our website may incur errors or changes.  We also reserve the right to make changes, remove content, or update information at any time.  Prices and availability are subject to change without notice at anytime.   Due to the nature of this type of business we cannot confirm that all information will be properly updated and be error-free at any given time.  Products and the details of of any products can change at any time and therefore updates to this information will follow after the fact.    We cannot guarantee or warrant that the site will be free of error-free, free of viruses or other harmful components.   
Third party content will be accessible from this site via links or other means.  We are not responsible and hold no liablility for any wording misrepresentation, mistakes, defamation, omissions, obscenity, pornagraphy, or profanity that has to do with the statements, opinions or links therein.    All third party content is solely the representation of their respective owners and are not endorsed by CcYoung Designs or www.familyreunionshirtsandmore.com.
Unlawful Activity:
We reserve the right to investigate and report any unlawful activity to law enforcement, regulators, or other third party persons that may be in violation of this Agreement to our site.   We have the right to take action as we deem appropriate, including but not limited to reporting and disclosing any information necessary or appropriate to such persons relating to your email address, usage history, posted materials, IP addresss and other information as necessary.   
You agree by terms of using this site under this Agreement that you indemnify and hold CcYoung Designs and our partners, subcontractors, third party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of the site.

 DISCLAIMER
THE INFORMATION WITHIN THIS SITE INCLUDING ALL CONTENT , FILES, AND DOCUMENTATION FROM THE SITE ARE PROVIDED ''AS IS" AND ALL WARRANTIES, EXPRESSED OR IMPLIED, ARE DISCLAIMED.  THERE MAY BE VIRUSES, ERRORS, OR PROBLEMS IN ANY INFORMATION OR SERVICES PROVIDED.  WE AS WELL AS ANY THIRD PARTIES AFFILIATED DO NOT HOLD ANY LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE.   WE ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE) FOR ANY BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE.  OUR SITE, ALONG WITH THE PRODUCTS AND SERVICES, AND ALL INFORMATION PRESENTED THEREIN WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.  NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE OR OTHERWISE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.

  Copyright © 2002-2011 CcYoung Designs & FamilyTreepaintings.com  - All rights reserved     
All other brands, logos, and product names are trademarks or registered trademarks of their respective owners and do not reflect an endorsement of CcYoung Designs or FamilyReunionShirtsandMore.com

Updated February 2012